Campaigns are an essential part of customer experience. Why not use this proven approach to enhance employee experience too? 06 February 2018 David-Perks Product Announcements (0) Marketing campaigns have been used to deliver customer experience (CX) with great success for years. This being the case, it seems odd that campaigns are poorly used in the day to day employee experience (EX).Could it be that we take employees for granted and consider them a captive audience?Find out how feedback campaigns can improve communication with your workforce in a wide variety of simple and effective ways. [More]
Agile HR: Choose the short stay car park as our journey to Agile Performance Management ends. 04 February 2018 David-Perks Agile Performance Management, The Journey (0) We've outlined the steps to move to an agile organisation with a focus on real time performance management. Now what?Don't get too comfortable, there is more change to come. With culture being the main way organisations plan to differentiate in 2018 and beyond, what can we look forward to? [More]
Real time performance management sometimes needs a nudge 14 December 2017 David-Perks Product Announcements (0) Observing and commenting on other people's performance in real time is a very hard habit to form.We've made it easier with the announcement of these new features and the retirement of our first attempt to solve the problem. [More]
Gender bias in the language of performance review and feedback 28 November 2017 David-Perks Agile Performance Management (0) A study of gender bias in the language used in performance reviews of women compared to performance reviews of men based upon over 750 real time feedback interactions finds that there is indeed a marked difference in the nature of feedback provided. [More]
Is this like the Black Mirror episode Nosedive? 28 October 2017 David-Perks (0) The Black Mirror Episode Nosedive reflects a world where all interactions between people can are instantly rated, and personal ratings define standing in society.We sometimes get remarks such as "this is like Black Mirror". Here's why we are, and why we're not. [More]