Real-time feedback and micro-learning to turn everyday observations into better performance

People build trust through relationships. As more things become self-service the more distance there is between customers and employees. Suppliers are racing to implement more and more sophisticated systems to win your loyalty such as personalisation, loyalty programs, incentives, autoresponders, social listening tools, re-engagement campaigns and other automation that increases this distance yet further. Our mission is to buck this trend. We believe that loyalty results from productive personal relationships and that human to human engagement is the answer so we are providing, yes, a computer platform, but one that serves to connect people with people at a personal level to deliver better service beyond a single matter, enquiry, transaction or ticket.

Pay Compliment is a platform for customers, employees and managers to give direct feedback to the people and organisations they interact with so that customer service standards and employee performance are maintained at the highest possible levels. Besides all that you’ll feel better when you pause to think, then share what someone else did that you are grateful for.