Effective survey form design to get higher response rates and better data

Most best practices in form design are related to web forms for simple calls to action like subscribing to a list or signing up for a service. Form design for survey forms such as employee engagement surveys, stay and exit interviews, polls, pulse, feedback and performance review forms needs a different set of best practices. Learn 10 best practices in survey form design to improve your survey response rates and data quality. [More]

Agile KPI's for the modern workplace

The future of work looks different than in the past. Specifically, the speed of decisions, disruptive business models, use of remote workers and even the shift from permanent employees are factors that influence the way people must be provided with direction and held to account. Unlike conventional annual KPIs, agile KPIs change often, may not be cascaded from the corporation down through line managers, and may have diverse measurement not just dollars and counters. KPIs in the agile organisation have to be decentralised to keep pace. How can this be done whilst maintaining an overall view of performance across the orgnaisation? [More]

Anonymised Feedback: Empowering employees to use their voice safely by withholding identity

Recent revelations about poor leadership behaviour powered by the #metoo movement are highlighting that despite policies, procedures and culture, employees still do not feel totally safe to share their observations, concerns and stories of unacceptable or downright abusive treatment without fear of reprisal. What can be done to change this? [More]